Hiring A Carpet Cleaner

Carpet Cleaner

Carpet cleaning companies are not created equal. At first glance, a carpet cleaning company may look wonderful by presenting seemingly great deals, professional looking technicians, and cheap prices. But do you know most of these companies are out to milk profits from vulnerable clients?

The professional look of the technician won’t guarantee superior service and cheap prices may lead to mediocre results. So how do you pick the best from the chaff? The following tips will help you sift the good from the bad.

Training and Certification

What type of industrial training do the company’s technicians hold? A credible carpet cleaning company should hire technicians who hold at least a carpet cleaning technician certification by the IICRC (Institute of Inspection, Cleaning, and Restoration), Australia.

This is an illustrious institution in the country and it’s well-known in the cleaning industry. They give extensive hands on carpet cleaning training and all their graduates are rigorously tested.

If the company doesn’t employ IICRC certified technicians look elsewhere.

Cleaning license and insurance

Companies come and vanish in a flash. Therefore, before you commit to the services of your ideal company ask whether they are licensed with the relevant authorities in your state. Alternatively, check the company license online on the local government website. You can also check on Angie’s List License check tool to confirm the licensure required for a company in your area.

A reputable company should also have the workman compensation insurance in relation to their services. You should also confirm if the company conducts background checks on their employees.

Cleaning experience

Experience compliments knowledge acquired via education. Ask how long the company has been in the carpet cleaning business. Conduct some research on social media sites and reputable search engines for customer testimonials about the company. A seasoned, reputable carpet cleaning company should be willing to provide references from their past customers.

Ask for referrals from friends, family members or neighbors.  However, you should know that 1 or 2 negative reviews do not necessarily mean a company is bad. But when the bad reviews outweigh the positives move on to the next option.

The price

Do not view the price of the service as either cheap or expensive. It should be done with regard to the quality of the service. Does the company offer the best value for money spent? Remember, you should get what you pay for, anything short of that should raise the red flag.

A reputable carpet cleaning company should offer written estimates. In most cases, companies will present a free estimate or quote on the job. If a company cannot provide this, it’s not good enough for the job. There should be no hidden cost, the quote should be vivid enough to let you know what you are likely to spend before the job begins.

Other things to know about the company are;

  • What type cleaning method do they use?
  • Does the quoted price include specialty treatments
  • Will the company move your furniture?
  • Do they guarantee their services in writing?